Privacy and Cookies Policy
Rockcliffe Ltd (”We”) are committed to protecting and respecting Your privacy.
This policy sets out the basis on which any personal data We collect from You, or that You provide to Us, will be processed by Us. Please read the following carefully to understand Our views and practices regarding Your personal data and how We will treat it. By visiting any of Our websites You are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Rockcliffe Ltd a company incorporated in England and Wales under number 5666052 whose registered office is at Unit 3.23 Canterbury Court, Kennington Park, 1-3 Brixton Road, London, SW9 6DE.
INFORMATION WE COLLECT ABOUT YOU
You do not have to give Us any personal information to use this Website. However, in certain cases as set out below, We will collect and process the following data about You:
Events and Awards. This is information about You that You give Us by filling in forms on Our Events and Awards sites or by corresponding with Us by phone, e-mail or otherwise. It also includes information.
Registration to Subscribe. This is information You provide when You register to use Our site and/or subscribe to Our service.
A cookie is a small file of letters and numbers that We store on Your browser or the hard drive of Your computer if You agree. Cookies contain information that is transferred to Your computer’s hard drive.
At present We use the following cookies on some or all of our sites:
Strictly necessary cookies. These are cookies that are required for the operation of Our website. They include, for example, cookies that enable You to log into secure areas of Our website or make use of e-billing services.
Functionality cookies. These are used to recognise You when You return to Our website. This enables Us to personalise Our content for You, greet You by name and remember Your preferences (for example, Your choice of language or region).
Analytical/performance cookies. They allow Us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps Us to improve the way Our website works, for example, by ensuring that users are finding what they are looking for easily. We use Google Analytics to measure the amount of traffic to our site and this helps Us to understand things like how many people have viewed Our site in a given period, how often people visit and what are the most popular types of content.
We may, in the future, use the following cookies and if We do We shall amend this page accordingly:
Targeting cookies. These cookies record Your visit to Our website, the pages You have visited and the links You have followed. We will use this information to make Our website and the advertising displayed on it more relevant to Your interests. We may also share this information with third parties for this purpose.
Please note that some of the advertisements that We serve may contain code from third-parties. These third-parties may create cookies so that they can understand how many people have seen an advertisement across all the websites it appeared on. We do not share any of our user information with third-parties so the information they can gather by this mechanism is entirely anonymous and will be viewed at an aggregated rather than an individual level.
Also on some pages of Our sites You will see buttons that allow You to share items of interest through Social Networks such as Facebook and Twitter. These buttons may also create cookies within Your browsers.
You can block cookies by activating the setting on Your browser that allows You to refuse the setting of all or some cookies. However, if You use Your browser settings to block all cookies (including essential cookies) You may not be able to access all or parts of Our site.
USES MADE OF THE INFORMATION
We use information held about You in the following ways:
• provide the services You have ordered;
• verify Your identity and details of Your payment method or credit card amount;
• administer Our website and provide customer services;
• meet legal, regulatory and compliance requirements;
• monitor and analyse the use of any account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime;
• gather management information to form statistical and trend analysis;
• communicate with You;
• investigate any complaints about this website; and
• personalise Your experience of this website.
We employ the services of third party service providers to help Us in certain areas, such as website hosting and maintenance. In some cases the third party may receive Your information. However, at all times, We will control and be responsible for the use of Your information.
We may use aggregated information so We can administer and improve Our website, analyse trends, gather broad demographic information and detect suspicious or fraudulent transactions. We may pass this information to third parties.
If You provide a credit or debit card, our third party provider, Sage, takes certain measures parties to check the validity of the sort code, account number and card number You submit in order to prevent fraud as well as to process any transaction You attempt via the website. If false or inaccurate information is provided and fraud is identified, Sage will notify Us and We may pass details to fraud prevention agencies, in which case You will be notified of such action.
All information You provide to Us is stored on Our secure servers. Any payment transactions will be encrypted. Where We have given You (or where You have chosen) a password which enables You to access certain parts of Our site, You are responsible for keeping this password confidential. We ask You not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect Your personal data, We cannot guarantee the security of Your data transmitted to Our site; any transmission is at Your own risk. Once We have received Your information, We will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask Us not to process Your personal data for marketing purposes. We will usually inform You (before collecting Your data) if We intend to use Your data for such purposes or if We intend to disclose Your information to any third party for such purposes. You can exercise Your right to prevent such processing by checking certain boxes on the forms We use to collect Your data. You can also exercise the right at any time by contacting Us at firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before You submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives You the right to access information held about You. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet Our costs in providing You with details of the information We hold about You.